Charlotte Douglas International Airport (CLT)
Facilities and Services
(Charlotte, North Carolina - NC, USA)
Charlotte Douglas International Airport (CLT) is the main gateway to western North Carolina, serving an impressive 30 million passengers from its single terminal each year.
Although there is just one terminal building, there are five departures concourses - A, B, C, D and E - which handle numerous daily flights.
Passenger facilities are excellent at the terminal and include cash machines, a bank, 24-hour chapel and a first-aid station. There are also several conference rooms and a good selection of shops and eateries.
Airport Information Desks
Tel: +1 704 359 4013
There are several information services at Charlotte Douglas International Airport (CLT), with information desks situated on the upper level in Arrivals (Welcome Center) and four other desks located near to the baggage reclaim belts. Some useful numbers include:
Airport Main Switchboard - +1 704 359 4000
C/DIAL 24-hour Information (Multi-Lingual) - +1 704 359 4910
Airport Paging and Information - +1 704 359 4013
Airport Welcome Center/Visitor Services - +1 704 359 4027
Airport Law Enforcement and Emergency - +1 704 359 4012
Airport Parking - +1 704 359 4038
Shops, Duty-Free and Retail Outlets
Most of the shopping options at Charlotte Douglas International Airport are situated on the second floor, after security. You will find a good range of gift shops and newsagents as well as a duty-free outlet, where passengers traveling overseas can make substantial savings; tobacco, alcohol and jewelry are all available at tax-free prices.
Bars, Cafés and Restaurants
The airport has many eateries located on the upper level including snack bars, coffee shops, burger joints and full-service dining. Children's menus are available at many of the restaurants and there are also one or two bars.
Currency Exchange, Communications and Banking Facilities
There is a bank with bureau de change facilities and ATMs on the upper level and cash machines elsewhere at convenient locations throughout the airport as well as telephones throughout. Charlotte Douglas International Airport also offers wireless Internet access for those with enabled laptop computers.
Business and Conference Facilities
For business travelers, there are several, well-equipped conference rooms of varying sizes on the second floor, ranging from small offices to auditorium size spaces. Business facilities accompany the conference rooms and telephones are also available at the various executive airline lounges.
Facilities for the disabled at Charlotte Douglas International Airport are very good and include ramps and elevators, toilets and telephones that have been adapted for those in wheelchairs and TTY-text telephones throughout the terminal. Should you require assistance or a wheelchair at the airport, you should contact your associated airline before your arrival at the airport.